USAP Group provides quality customer acquisition services for Energy Services companies in deregulated markets across the United States. The company was founded in Houston, Texas in 2009 and launched in to the New York Tri State area in 2011. The group now has multiple offices and a sales force comprising 250+ agents (and growing rapidly) throughout the Eastern States of America.
USAP Group is focused on delivering a personal, professional and quality service to its clients and agents. Our head office is based in Downtown Manhattan which is where the magic happens. Everything from Sales Operations, Business Success Path and core Support Services are provided by an amazing group of individuals that make up the USAP Group team.
James is the Founder and CEO of USAP Group and has a proven record as a founding company director and corporate executive.
James is naturally entrepreneurial and able to execute visionary projects with the highest standards and professionalism. James has a demonstrated ability to secure contracts with key suppliers, grow businesses, engage with government to support campaigns and policies and create job opportunities for local Communities.
James is a charismatic leader with the ability to motivate people to deliver excellent results in a demanding and fast-paced environment. He has an exceptional record of achievement having developed and implemented innovative strategies for medium and large clients that have secured his business in an extremely competitive field.
James was the founding director of Australian Sales and Promotions, a marketing business built on the platform of providing marketing service to commodity based service business in the Australian market. Through his creative approach and concepts, James led the company to be one of the industry leaders in this field.
James has a history of working with a diverse team of people which enables him to break down cultural barriers and build effective teams. He is a collaborator with a persuasive and decisive style, who has sound judgment grounded in integrity.
Bryan is our Chief Operations Officer. He is responsible for sales of our Manhattan office and Sales support. Bryan commenced working in the Sales and Marketing industry in 2007. Having now been in the industry for 6 years, Bryan is an expert building teams and culture, mentoring and coaching, quality contract and quality assurance and execution of new campaigns.
Bryan and James started working together in Australia where Bryan was engaged as the National Sales Manager for Australian Sales and Promotions (ASAP). Bryan was responsible for the execution of energy campaigns and the overall performance of each State. He worked closely with the State managers providing leadership, guidance and sales strategies that were geared at client acquisition in the Energy Retail market.
ASAP decided to expand its business in to the United States in April 2010; at which time United Sales and Promotions was incorporated and Bryan was appointed as the President. Bryan has had great success with USAP through his ability to respond quickly to change and deliver results.
Mustafa Abdul-Baqi is runs our New Jersey operation. Mustafa started his career in the area of Human Services in 2004, having worked for Job Corp where he was accredited as one of the youngest Directors in Job Corps history.
Mustafa is extremely driven and ambitious. He identified the energy market as an emerging industry in the USA and left Job Corp to take an entry level position at an Energy marketing company. Mustafa made great progress with the company and successfully built several Sales offices.
Mustafa Joined USAP Group and quickly displayed a sense of leadership and team spirit in a small but rapidly growing business. Mustafa continuously exceeded sales targets and displayed all the attributes of a true leader. Mustafa joined the USAP management program which promotes a competitive atmosphere with the development of entrepreneurial contractors. This translated into an assistant owner position with USAP group and later in to taking control of the New Jersey Office.
Arianna is our “poppin recruiter”! Her enthusiasm, energy and local knowledge is a great asset to USAP Group. Ariana has a background in hospitality and an interest in Broadway theatre.
Ariana speaks to hundreds of candidates daily which is perfect because she loves to talk! Ariana joined USAP Group in 2011. She started out in sales and moved in to recruitment several Months later. Ariana screens all candidates, schedules interviews, undertakes background checks on all new recruits and ensures everyone is ready to start.
Odessa has an LLB, Bachelors of Law Degree and an LLM, Master of Law with a concentrate in Corporate, Commercial and Securities law. Upon completion of her Masters she wrote a dissertation on the changing Ethos of capitalism and the 2008 economic crash and during legal career she has worked with different companies and firms in the Financial District in NYC.
Odessa is also Former Miss Guyana World and Miss Guyana Universe. She holds the title for the only Beauty Queen/Ambassador that represented Guyana at both the Miss World and Miss Universe International Beauty Pageants. She has appeared on stages in London, Canada, USA, South America, Africa and the Caribbean and featured in several beauty magazines during and after her reign.
Odessa is a very professional and impressive individual that relates to people on many levels. Odessa originally started as an Independent contractor with USAP and has worked her way from the ground up to be the head of HR & Training in the USAP Group.
USAP Group is a premium marketing agency. We pride ourselves on consistently meeting our client’s goals through a combination of above industry sales results, low cancellation rates, intelligent territory management culminated with high usage customers.
Our internal quality processes ensure that all regulatory requirements are met resulting in a proven track record of below industry complaints. We have a zero tolerance to unscrupulous activities across the board and exceptional agent retention, all of which leads to improved quality.
USAP Group interviews literally hundreds of candidates each week. We invest significantly in generating enquiries from talented individuals that are seeking opportunities.
It is a three step process before any agent is given the opportunity to represent USAP
1. Pass the telephone screening test - agents will prove they have solid communications skills and convince the recruiter that they will be a good contributor to our organization.
2. Attend a Face to Face interview - Agents will need to show that they have a professional appearance, they are solid contributors and have the right mentality to strive in this industry.
3. Pass back ground checks and reference checks - All agents must agree to and undergo a criminal history check and all references are contacted prior to commencing with USAP Group.
The USAP Group management team have been highly successful in the most contested and regulated energy market in the world, Australia. We are now implementing the same practices in the USA which is reaping huge rewards for USAP Group and our clients.
We are looking to expand into ALL deregulated regions within the USA, We are always looking to talk with potential clients. Please feel free to contact us if you are looking to build your client base.
USAP Group is always looking for talented and passionate people to join our team!
We offer product and sales training as well as a structured path for development and growth. Our programs are proven to lead to promotional opportunities and increased remuneration!
From the day you join USAP Group you enter our specialised training program that is designed to produce expert sales teams. You will be trained on the basics of the job, equipped with product knowledge and sales techniques that will ensure you have the tools required to perform the role. We have proven training methods that are designed to make you succeed.
USAP Group offers ongoing management opportunities to agents looking to progress their career. Leadership and Management training programs are offered regularly which provide leaders with all of the necessary skills required to manage and grow sales teams.
The opportunity to join USAP Group is not an employment opportunity, rather a business opportunity. Our most successful agents are set up with their own office to run their own business.
Be in the driving seat and take your career to new heights. If you are looking for a career, not a job, you are of high energy, driven and passionate about life - contact us today at firstname.lastname@example.org